Which term corresponds to the definition: the pattern of values and norms that shape behavior?

• A. Organizational Culture
• B. Values
• C. Norms
• D. Organizational/Corporate Culture

Answer: (A)

Organizational culture is the shared pattern of values and norms that guide how people behave in the workplace. Values are the beliefs about what’s important, while norms are the unwritten rules about expected behavior. When these elements are learned and shared across the organization, they create a consistent way of acting, thinking, and interacting—the culture. This term captures the overall system that shapes behavior, not just the individual components. Although “corporate” culture means the same thing in many contexts, the standard term used is organizational culture, which best fits the definition.