Which term deals with the ways in which things are done in the work system of a business by teams and individuals?

• A. Work Design
• B. Job Design
• C. Organization Design
• D. Work System

Answer: (A)

The idea tested is how the actual methods and practices of performing work are shaped within the workplace. Work design specifically focuses on the ways tasks and activities are organized, coordinated, and carried out by teams and individuals—covering how work flows, how tasks are sequenced, how information and tools are used, and how people collaborate. This broader view captures not just what each person does, but how the work process itself is structured to get things done.

Job design, by contrast, centers on an individual’s tasks and responsibilities; organization design looks at the overall structure of the organization—roles, reporting lines, and governance; and the work system encompasses the larger setup of people, processes, technology, and information. Because the prompt emphasizes the methods of doing work within the work system by teams and individuals, the best match is work design.