Which term denotes the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well?

• A. Emotional Intelligence
• B. Emotions
• C. Attitude
• D. Work Design

Answer: (A)

Emotional intelligence describes the ability to recognize our own feelings and the feelings of others, to motivate ourselves, and to regulate and manage emotions well. It encompasses self-awareness, self-management, social awareness, and relationship management, which together explain how people read emotional cues, stay driven, and handle emotions in interactions and decisions. This makes it the best fit for describing the capacity in question.

The other terms don’t capture this combination. Emotions are the feelings themselves, not the ability to recognize and regulate them. Attitude is a fixed outlook or predisposition, not a skill set for processing emotions. Work design is about structuring tasks and roles, not emotional skills or regulation.