Which term describes specialized HR consulting within the company, providing help in areas such as organizational change?

• A. Centers of Expertise
• B. Embedded HR teams
• C. Corporate HR Group
• D. Shared Services

Answer: (A)

Centers of Expertise are internal groups within HR that develop deep knowledge in specific areas, such as organizational development and change management. When a company undertakes organizational change, these teams provide specialized advice, frameworks, and tools, acting as internal consultants to design and implement the change across the organization. They partner with business units to ensure the change aligns with strategy and HR practices, and they can scale their expertise as needed.

Embedded HR teams focus on day-to-day HR support within particular business units and aren’t primarily about delivering specialized organizational-change consulting. Corporate HR Group refers to the central HR function that sets policy and standards, not the specialized consulting arm. Shared Services centralize routine HR processes like payroll and benefits, handling transactional work rather than strategic change initiatives.