Which term is an approach to organizing work that combines flexibility, autonomy, and collaboration, in parallel with optimizing tools and working environments for employees?

• A. Smart Working
• B. High-Performance Working
• C. Job Enrichment
• D. Organizational Diagnosis

Answer: (A)

Smart Working is about organizing work so people can choose where, when, and how they work, while using the right tools and a supportive environment to collaborate effectively. It blends flexibility (varying hours and locations), autonomy (empowering employees to shape their own approach), and collaboration (team-based goals and shared problem-solving) with optimizing the tools and physical/workspace setups that enable work. This combination directly matches the idea of enabling flexible, autonomous, and collaborative work alongside strong tools and environments for employees, making it the best fit.

High-Performance Working centers on a broad set of HR practices designed to raise organizational performance, but it doesn’t specifically emphasize flexible work arrangements or optimizing tools and environments. Job enrichment focuses on making a job more meaningful and autonomous in content, yet it doesn’t inherently cover collaboration or the broader systems and tools that support modern flexible work. Organizational diagnosis is about assessing how an organization functions and identifying problems, not about a particular approach to organizing work.