Which term refers to the patterns of behaviour expected of individuals in fulfilling their work requirements?

• A. Job
• B. Role
• C. Job Design
• D. System

Answer: (B)

In organizations, the term that captures the patterns of behavior expected of someone in fulfilling work requirements is the role. A role defines how a person is supposed to think, act, and interact in a given position, shaped by the expectations of supervisors, colleagues, and the organization itself. It provides a social blueprint for behavior—covering responsibilities, decision-making, communication, and how you relate to others—so work can be coordinated effectively toward common goals. For example, a project lead is expected to plan, coordinate, communicate progress, and make decisions within their authority; living up to that role means carrying out those behaviors consistently. This is different from a job, which is the actual set of tasks and duties to be performed; job design concerns how those tasks are arranged, and a system refers to the larger structure of processes and components that connect everything together.