Which term refers to the process of determining where responsibilities and tasks belong within teams to accomplish objectives efficiently?

• A. Job Design
• B. Organization Design
• C. Work System
• D. Emotional Intelligence

Answer: (A)

This item targets how tasks and responsibilities are allocated to roles within teams to get work done efficiently. This is addressed by job design. Job design focuses on defining what each role does, which tasks belong to which position, and how responsibilities are distributed across team members to maximize efficiency, clarity, and meaningful work. It shapes how work is grouped, how roles interact, and the level of skill required, all with the aim of achieving objectives effectively.

Organization design deals with the overall structure of the organization—how departments and units are arranged, reporting relationships, and coordination across the enterprise—rather than the day-to-day allocation of tasks within teams. Work system takes a broader view of the work environment, including processes, tools, and information flow, and how these elements fit together, not specifically the assignment of duties to roles. Emotional intelligence is about recognizing and managing emotions, which affects teamwork but doesn’t determine task allocation.